🚚 Shipping
- Processing: Orders ship within 1–2 business days.
- Free shipping on all orders over $35 (automatically applied at checkout).
- Domestic / regional: 3–7 business days.
- International: 7–14 business days depending on destination and customs.
- You'll get a tracking link by email as soon as your order leaves our warehouse.
💛 30-Day Happy Pet Guarantee
If your pet isn't obsessed within 30 days, we'll make it right — a refund or replacement, your call. Email busi@iecent.com with your order number and we'll send a prepaid return label.
🔒 Payment & Security
- Checkout is powered by Stripe. We never see or store your card number.
- All pages are served over HTTPS (encrypted).
- We use cards, Apple Pay and Google Pay — choose what's easiest.
❓ Order FAQ
Where is my order?
Reply to your confirmation email with your order #, or email busi@iecent.com. We usually reply within 24 hours.
Can I change or cancel?
Within 12 hours of ordering, yes — email us before it ships.
Do you ship to my country?
We ship worldwide. If checkout doesn't list your country, message us and we'll enable it.
Is the cam feeder app really free?
Yes — no subscription. The app is included, updates included.
📄 Policies
Full contact options are on the Contact page. For privacy or terms requests, email busi@iecent.com.